Terms and Conditions
1. Booking and Payment
- 1.1 Reservation: To confirm a booking, a deposit or full payment is required depending on the tour package selected.
- 1.2 Payment Methods: Payments can be made via credit/debit card, bank transfer, or other methods specified at the time of booking.
- 1.3 Final Payment: Full payment is due [number] days prior to the tour start date. Failure to make the final payment by the due date may result in cancellation of the booking.
- 1.4 Pricing: Prices are subject to change without notice until a booking is confirmed. The price applicable is the one confirmed at the time of booking.
2. Cancellations and Refunds
- 2.1 Cancellation by Customer: Cancellations must be submitted in writing. The following refund policy applies:
- More than [number] days before the tour: [percentage]% refund of the total amount.
- [number] to [number] days before the tour: [percentage]% refund of the total amount.
- Less than [number] days before the tour: No refund.
- 2.2 Cancellation by Company: The company reserves the right to cancel tours due to insufficient bookings or other reasons. In such cases, customers will receive a full refund or be offered an alternative tour if available.
3. Changes to Itinerary
- 3.1 Modifications: The company reserves the right to modify tour itineraries due to unforeseen circumstances such as weather conditions, political instability, or other factors beyond control.
- 3.2 Customer Requests: Requests for changes to the itinerary made by customers will be accommodated where possible but may incur additional charges.
4. Travel Insurance
- 4.1 Insurance: It is highly recommended that all customers obtain travel insurance that covers trip cancellations, medical emergencies, and other potential issues related to travel.
5. Responsibilities and Conduct
- 5.1 Customer Conduct: Customers must adhere to the rules and regulations of the tour and respect local customs and laws. The company reserves the right to remove any customer from the tour if their behavior is disruptive or unsafe.
- 5.2 Personal Property: The company is not responsible for loss or damage to personal belongings during the tour. Customers should keep valuables with them at all times.
6. Liability and Limitations
- 6.1 Limitation of Liability: The company is not liable for any indirect, incidental, or consequential damages arising from the use of its services. Our liability is limited to the amount paid for the tour.
- 6.2 Force Majeure: The company is not liable for any failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, strikes, or war.
7. Health and Safety
- 7.1 Medical Conditions: Customers must inform the company of any medical conditions or special requirements at the time of booking. The company will make reasonable accommodations but cannot guarantee all needs can be met.
- 7.2 Safety: Customers must follow safety instructions provided by the company and its representatives. The company will take reasonable measures to ensure the safety of its customers.
8. Privacy Policy
- 8.1 Data Collection: The company collects personal information necessary for booking and operating tours. This information will be used solely for the purpose of providing services and will not be shared with third parties without consent.
- 8.2 Data Security: The company takes reasonable measures to protect personal information from unauthorized access, alteration, or destruction.
9. Governing Law
- 9.1 Jurisdiction: These terms and conditions are governed by the laws of [Country/State], and any disputes arising from them shall be resolved in the courts of [Country/State].
10. Contact Information
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